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Frequently Asked Questions

Start by participating in our K9 VitaSmart® 14 Day JumpStart Program! We send you a full 14 day supply for the discounted price of just $14.95 + FREE SHIPPING. That way you have time to try it and ensure that your dog loves it and that you see the benefits! Just $14.95 to see if K9 VitaSmart® will work for your pet the same way it has helped thousands of other dogs.

Our Ruff Green Program allows you to receive FREE SHIPPING and a $10.00 per bag discount off of the regular price on every order of K9 VitaSmart®. The automatic refill of your K9 VitaSmart® supplements and the shipping frequency is calculated according to the size and number of pets you have and how much K9 VitaSmart® they each get per day. As long as you stay on the program you will continue to receive the FREE SHIPPING and $10.00 per bag discount, although you may cancel at any time for any reason with no cancellation fees or penalties. You’ll want to call our office and speak with a Team Member to insure you are getting the correct amount of K9 VitaSmart® for your Dog or Dogs every month.

We are glad you asked! K9 VitaSmart® is a powdered nutritional supplement that easily puts back INTO your Dogs food all the essential things that their diet is lacking! It contains 25 ALL NATURAL Essential Vitamins and Minerals, 20 Digestive Enzymes, 15 Powerful Strains of Probiotics, Omega Oils 3, 6, 9 in the correct ratios for Dogs and Tons of Naturally occurring antioxidants and is 100% VEGAN. K9 VitaSmart® is loaded with the ‘Healthy Head to Tail Nutrition’ your barking buddy has been missing. And all in a delicious powder that most dogs …ABSOLUTELY LOVE!

K9 VitaSmart® does not contain any meat or meat by-products. It is a 100% VEGAN Plant Based Product that is loaded with healthy Bio-Available Proteins, Vitamins, Minerals, Enzymes and Probiotics your dog needs for Superior Health. By the way, K9 VitaSmart® contains NO: GMO’s, Antibiotics, Hormones, Fillers, Artificial Sweeteners, Colors or Flavors and absolutely NO Chinese Ingredients.K9 VitaSmart® is Expertly Made in the USA!

If you are wanting to help your pet live a longer, healthier life then this may the product you’ve been searching for. If your Furry Friend has excessive itchiness, lack of energy, digestive issues, smelly breath and stools or other health issues…. K9 VitaSmart® could not only help correct all of those issues but also give you many more happy years with your pet!

The extreme heat and pressure of the manufacturing process of pet food is essential to keeping the Shelf-Stable for 2 to 3 years. Pet foods that are made at such extreme pressures kill off all of the vital and naturally occurring nutrients from your Dogs food. Essentially, you Dogs food is literally ‘Dead Food’ with not live nutrition.

Most Dog food companies spray on synthetic vitamins at the end of the manufacturing process so they can CLAIM: “Complete and Balanced” nutrition. Unfortunately, synthetic vitamins are not absorbed by your pet in the same life-giving way natural vitamins are and thereby they are just ripping the public off and exposing Dogs to dangerous synthetic vitamins.

K9 VitaSmart® only uses “LIVE” nutrients in our manufacturing practices and none of our ingredients are exposed to extreme pressure and heat. This ensures the fragile All Natural, Human Grade Vitamins and Minerals, Digestive Enzymes, Omega Fatty Acids and Probiotics are not destroyed. The “LIVE” nutrients of K9 VitaSmart® ingredients also ensures it is easy on the metabolism of your Dog. This is why K9 VitaSmart® is so critically necessary and beneficial for your Dog, even if they are getting a good dog food or you are making their food at home.

YES! At this time K9 VitaSmart® is a powder that can be fed straight from your hand, mixed into your pets’ current food, or even mixed in with their daily water!

However, we do offer VitaSmart products in liquid form like VitaSmart Liquid Joint Support call Maximum Mobility and VitaSmart Liquid Multi-Vitamin for Dogs with specific Health Issues. You can check out all the Ruff Greens Nutritional Products here.

We here at Ruff Greens® have spent years researching Pet Nutrition so that we could formulate the highest quality products for your pet. We are so confident that your pet will love it, we have discounted our K9 VitaSmart® 14 Day JumpStart Program to just $14.95 to give you and them the option of trying it to ensure that your dog loves it and that you see results! Most dogs will eat it straight from your hand.

Currently, there is only the ‘Original’ flavor of K9 VitaSmart®. We use NO flavors or sweeteners to make this product. We believe this is what is best for your Dog. At Ruff Greens, we have a saying: “If we wouldn’t take it home to our Dogs, we won’t send it home to Yours.”

Every dog is different and we can’t guarantee any particular ‘results’. However, most people who put their dog on the K9 VitaSmart® 14 Day JumpStart Program and then keep them on the product, tell us that within the first 10-30 Days, they notice their pet is not scratching as much, their coat looks better, their energy and mobility have increased and their digestion is better and breath smell has dramatically improved.

The short answer is NO. However, it is best kept away from direct sunlight and in a cool environment. TIP: If you are using more than 1 bag of K9 VitaSmart® per month, we suggest refrigeration or freezing the product when you are not actively using it. Freezing or refrigerating K9 VitaSmart® won’t hurt it a bit and will actually preserve the freshness.

Yes, and many people who have the time, do so. You can break up a full dose and provide it throughout the day. However, once you have fully introduced the product to your pet, you can simply provide them one serving based on their size per day and trust they are getting what they need to live a longer and happier life! By the way, if you give your Dog slightly MORE than the daily dose, that won’t hurt them either. And if you have an elderly dog you should probably double the daily dose.

We are closed on Saturday and Sunday to give our Team Members time to spend with their families. So, depending upon your location and what day of the week you ordered, (ie. Friday as opposed to a Monday), your package should arrive between 2-3 business days. Expedited shipping is available upon request with a customer service representative. You will receive an email with tracking information after every order is placed. If you have any questions about your order, you can always call one of our Team Members at 833.RUFF.DOG and we’ll happily track your package for you and let you know where it is in the process.

K9 VitaSmart® and the other Ruff Greens® nutritional products can be given at any time of day, with or without food. They can even be given as a treat daily. K9 VitaSmart® and the other Ruff Greens® Products contain All-Natural ingredients that will not have any negative reactions with any medications your pet may be taking.

Please contact one of our Team Members to obtain specific dosage recommendations for pet specific needs.

The recommended maintenance dosage of K9 VitaSmart® for a pet that weighs less than 10 lbs. is a 1 Teaspoon daily. Pets from 10-40 lbs. require one Tablespoon per day, and dogs over 40 lbs. should be given at least two Tablespoons daily.

For those pets with special needs or that might be pregnant, we typically recommend that you gradually increase the daily dose to 2 times the standard daily dosage listed on the package to speed up the process to optimal health. Once your pet is ‘on the mend’ or has weaned her puppies, you may reduce the dosage back to the original suggested dosage. The initial loading dosage we recommend is dependent upon your pet's weight. Please contact one of our Team Members with any questions.

Unfortunately, due to PayPal policies and procedures, we cannot accept PayPal for Recurring or Subscription Orders. K9 VitaSmart® Jumpstart and Loyalty Ship orders may ONLY be paid using either a Credit Card or Debit Card. One time purchases of K9 VitaSmart® or ancillary products that are not on a recurring basis may be paid using Credit Card, Debit Card or PayPal. Sorry for any inconvenience this may cause.

Since K9 VitaSmart® Jumpstart Program is a TRIAL program, we have already reduced the price down to just $14.95 and as such, there are no returns for this product. However, if you have received your 1st regular shipment of the 30 Day Supply of K9 VitaSmart® and you didn’t want it, you may return it within 30 days provide that it is unopened and in its original condition.

You must call our office at 833.RUFF.Dog to obtain a RMA (Return Merchandise Authorization) number before returning any product to us. Once we have received the returned product to our facility, we will issue a refund to the original method of payment used less a 20% restocking fee and original shipping and handling fees.

The RMA number and the account holder's first and last name must be clearly marked on a piece of paper sent with the shipping package. The customer is responsible for return shipping charges.

K9 VitaSmart® is a natural supplement made from the finest Human Grade ingredients. It is guaranteed for purity, safety, and effectiveness. It would be very rare however it is possible for pets to be sensitive to an ingredient in any food based product. If your pet has a known food allergy, we recommend reviewing our ingredient list or consulting with your Vet prior to purchase.

YES. K9 VitaSmart® has 25 All Natural Vitamins and Minerals, 20 Digestive Enzymes, 15 Powerful Probiotics, Omega Oils 3, 6 and 9 and tons of Anti-Oxidants … However, if you leave it in the bag, it will do your Dog absolutely no good. Whatever you do, however you do it, get this product into your Furry Friend on a regular basis for at least 30 Days and we promise your Pet’s health… WILL IMPROVE.

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